My wife and I have had our paid ($2.99 a month each) for several years each now. Quite frankly, Terri never needed the paid account and I rarely, if at all needed it. That aside, because Terri seldom used her account, she forgot her password. Because it was set up so long ago, she couldn't remember what email address she used either. No problem right? Just contact Skype "support", THAT is where the problems began!

We first searched their "support site" to find how to get help. We found the proper link and filled out the form and submitted it. That directed us to fill out the exact same form! This loop went on for 5 iterations! We finally got a different response that stated "we are only able to change personal data in cases where we are able to verify the account user's identity. Unfortunately, due to lack of information required, we will not be able to help you to access the account." The problem is that we DID provide all the requested data except the forgotten password and email address!

In summary, if you happen to forget those two pieces of info, you are screwed and their "support" for you is less than useless! We can't even delete her account or close it or remove her name from their system!

We will not be using Skype anymore as there are several Free and BETTER applications available to us such as Facebook, Google+, Tox, Slack, Viber, WeChat and ICQ.

See: 5 best alternatives to Skype: Apps with IM, video calls and file sharing

As a retired Senior Programmer/Analyst with many years in the computer service/internet industry I can comfortably say that Skype has shown the absolute WORST level of support/customer service that I have ever encountered. They obviously don't read the support request forms and use machines and canned responses instead of making ANY effort to help their PAYING customers.



I've been busy as heck lately! I have been taking care of several websites as best I can for The John Simoneaux Memorial Jam, The Denizen's Of Doom (DoD) and the Louisiana Open Carry Awareness League

More than a few times Terri has found me passed out at the keyboard in my recliner. The ol' brain has to work SO much harder these days to do what used to come so easy... Oh well. It keeps me busy and my mind occupied and that's a good thing.



I decided to pick back up participating in the SETI@Home project. If you didn't know, SETI stands for the Search For Extraterrestrial Intelligence. A program runs in the background of your computer using "spare" cycles to process data that it downloads and sends back once it is done. It can be configured to only work when you aren't using your PC up to running all the time or anything in-between.

I have it running on both my laptops and I joined the Louisiana Team. Check it out; it can be configured to be VERY unobtrusive and you won't even know it's there while you are contributing to the research. There are other projects that you can contribute to as well! You even get nifty certificates for your efforts.





YEARS ago, back when I was younger and road my motorcycle everywhere, I was involved with a motorcycle club of sorts... the DoD. Well, after a long time away, they have resurfaced! The DoD started out as a UsenetNews group and is now on FaceBook! Check them out!